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What should I do if the heat or a/c is not working?

Make sure that the thermostat is set on the correct settings, heat or cool. The fan should be set on Auto. Check that the vent in your room is open for proper air flow. Ensure that windows or the sliding door is closed so that the HVAC unit can perform efficiently. If the problem persists, place a work order on our website for a maintenance request.

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